Frequently Asked Questions

 

HOW DOES VENÔM WORK?

VENÔM contains bee venom extract.  The skin detects the presence of the bee venom and reacts by initiating a healing process.  This healing process creates elastin and collagen, which both give your skin a more youthful appearance.  To aid in the rejuvenation process we also include Manuka Honey, Tamanum Oil and Hyaluronic acid which are all well known for their restorative and moisturising effects. 

HOW MUCH BEE VENOM IS NEEDED TO WORK?

According to most scientific research, a bee venom concentration of 60 ppm is sufficient to provide anti-ageing results within a short time.  We use nearly double this amount at 100ppm.  Most bee venom cream manufacturers will not disclose how much their products contain.  We know that many areas contain very much less than 60 ppm and we are aware of some that only use about 5 ppm.  If you are shopping 

IT MAKES MY SKIN TINGLE.  IS THAT OK?  

Yes, this is quite a common reaction.  We call it "The Fizz".  That light fizzy sensation you may get on your skin is actually the product working.  Not everyone gets the fizz.  Don't worry if this doesn't happen, it is still working.  

ARE BEES HARMED MAKING VENÔM.

No, the bees are not harmed in any way.   Using technology, patented by our partners ApiHealth, in New Zealand, the bee venom is collected on a glass plate as the bees arrive at the hive.  The plate has a tiny electrostatic charge which causes the bees to drop a tiny amount of venom. 

 

 

IS THIS SAFE?

Yes, VENÔM is safe to use.  The amount of bee venom used is not sufficient to cause any harm.  However, some people are allergic to bee venom and bee products.  If you are allergic or suspect you are allergic to bee products, do not use this cream.  We advise that you should test by applying to a small area of skin to ensure there is no reaction.

WHY MANUFACTURE VENOM IN NEW ZEALAND AND USA?

Without a doubt manufacturing in New Zealand and USA is more expensive than in other lower cost counties.  We do this for several reasons.  Firstly, we do it to support the local industries in our own countries.  Secondly, we do it to have a better overview of the manufacturing process.  We must ensure that authenticity, and quality are maintained throughout the whole process.  

 

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

We ship from a facility in Philadelphia.  Orders are generally processed the same day and shipped on the next working day.  Once the order leaves our facility, we expect a delivery within 5 days, but actual delivery times are dependent on the shipping companies. 

IS MY ORDER SECURE?

We take your privacy very seriously. That’s why we use several security measures to maintain the safety of your personal information.

When you place an order, it is managed by an independent e-commerce gateway.  We use Stripe and Shopify to do these transactions, two of the world's largest and safest payments businesses.  At no time do we see, or store, your credit card number and details.  

CAN I USE IT WITH MAKEUP OR OTHER BEAUTY PRODUCTS?

Absolutely! Our formula works with any skincare or beauty regimen.  When using sunscreen, apply VENÔM first. 

HOW LONG DOES 1 JAR LAST?

With normal use, a 50ml jar of VENÔM may last anywhere from 4 to 8 weeks. 

DOES NATURAL PACIFICA TEST ON ANIMALS?

Never. We are committed to remaining cruelty-free and will never test our products on animals. This policy includes our suppliers.  

IS VENÔM ORGANIC?

We attempt to use organic products where we can, but we cannot guarantee that our products are organic.  We prefer to describe our selection of ingredients as Pure and Natural.  In order to keep the product fresh, we do use some carefully selected preservative additives, but we take care to use the most natural and skin safe options available. 

 

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